Community Guidelines
🤝 Hyperswitch Community Code of Conduct & Slack Guidelines
Version 1.0 | Last updated: April 2025
Welcome to the Hyperswitch community! This is a space where developers, contributors, and product builders collaborate to create the future of open-source payments. To keep this space welcoming, productive, and respectful, all members must follow the Code of Conduct and Slack guidelines below.
🧭 Code of Conduct
Our Pledge
We are committed to providing a harassment-free experience for everyone, regardless of age, race, gender identity, disability, level of experience, nationality, or personal background. We pledge to behave in ways that foster a positive and inclusive environment.
Expected Behavior
- Be respectful, kind, and inclusive
- Assume good intent; seek to understand before judging
- Share feedback constructively and with empathy
- Help others when you can; ask for help when needed
- Use appropriate channels and keep discussions relevant
Unacceptable Behavior
- Harassment, hate speech, discrimination, or threats
- Trolling, personal attacks, or aggressive criticism
- Sharing private information without consent
- Excessive self-promotion or unsolicited DMs
💬 Slack Participation Guidelines
1. Be a Good Citizen
- Keep discussions respectful and on-topic
- Avoid heated arguments — move complex topics to threads
- Use inclusive language and emoji reactions to show appreciation
2. Use Threads & Channels Properly
- Always reply in threads to avoid noise
- Use the right channels:
- #dev-support – Technical questions here
- #general – regular business discussion or Non-tech discussion
- Avoid cross-posting the same message in multiple channels
3. Ask Good Questions
- Include relevant context: error logs, code snippets, links
- Be patient and avoid tagging multiple team members unless urgent
5. Security, Privacy & Respect
- Don’t share sensitive data (API keys, access tokens, etc.)
- Don’t screenshot or share Slack content outside without permission
- Respect others' time and privacy in DMs
🔧 Moderation & Admins
Community moderators are here to ensure the space remains safe and welcoming.\ They may take action at their discretion to uphold these guidelines.
📩 Contact admins: DM @Neeraj Kumar in Slack